Terms & Conditions
November 23, 2020.
Please read out Terms and Conditions carefully and thoroughly, we therefore assume that you have read, understood and agreed to be bound to all our Terms and Conditions.
However, we reserve the right to amend these terms and conditions at any time and it is your responsibility to review these terms and conditions on each occasion you make a purchase from www.robotax.asia (robotax)
All amendments to these terms and conditions will be posted. You may discontinue using our shopping cart if you disagree to be bound by such new terms and conditions.
Robotax is operated by FORM BE SDN BHD, a company registered in Malaysia with company registration number 1389355-V and with registered offices at Wisma Huazong, 7th Floor, 0.7KM Lebuhraya Sungai Besi, 43300 Seri Kembangan, Selangor, Malaysia.
The term "You" in these terms and conditions refers to the person accessing or using the website or our Services or purchasing a Deal or purchasing from the robotax, or the company or organization on whose behalf that access or that purchase is made.
Conditional Use Of Our Site And Services
If you use www.robotax.asia (robotax), you are responsible for maintaining the confidentiality of your account and password and for restricting access to your smart device, and you agree to accept responsibility for all activities that occur under your account or password.
Your permission to use robotax is conditional upon your agreement that you:
will comply with these terms and conditions;
will provide accurate information when creating an account or registering for our Services; and
are solely responsible for your User ID and the activity that occurs while signed in to or while using robotax using your User ID.
The Company reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
Terms and Conditions Applicable Only to Recipient (henceforth to be referred to as users, visitors, claimers, and/or customers)
These terms and conditions (together with the fine print listed against each item in robotax) govern your purchases from robotax. Kindly read these terms and conditions carefully and make sure that you understand them before placing an order with robotax. By placing an order with robotax, you agree to be bound by these terms and conditions.
Robotax is the only entity with the discretion to determine a buyer's compliance with these terms and conditions. Hence, both companies reserve their rights to restrict, suspend, deny, or terminate the access of any recipient to any part of the smart application, with or without notice of any kind.
Any recipient who violates any of the terms or conditions stated here won't be allowed to purchase any product or service.
If you are under the age of 18 and you wish to avail of our services, please ask your parent's permission first before you make any purchases. All our services are subject to similar and further age limitations.
All capitalized terms not defined herein shall have the same meaning as in the robotax Conditions of Use. The robotax Conditions of Use are incorporated herein by reference. We will notify you if for any reason we do not accept your order, or any part of it (in which case we shall not take payment from you in respect of the cancelled order, or the partially cancelled order). The circumstances where we may not accept your order include:
where the item you have ordered is no longer available in stock;
where your payment has not been authorized;
where we have identified a pricing or product description error; and/or
where you have not complied in any way with these terms and conditions.
Support and Maintenance Terms and Conditions
We shall uphold the industry’s reasonable standard when performing our Support and Maintenance and the User specifically agrees that we shall not be responsible for any sort of damage, destruction or distortion of User’s existing data during the course of our Support and Maintenance.
For the avoidance of doubt, User shall mean any person who was allowed, authorized or granted the power to handle or manage the account.
We keep robotax and services working properly and safely. Please report problems, offensive content and policy violations to us. robotax works to ensure that listed items do not infringe upon the copyright, trademark or other intellectual property rights of third parties. If you believe that your intellectual property rights have been violated, please notify us and we will investigate.
Without limiting other remedies, we may limit, suspend, or terminate our service and user accounts, prohibit access to our sites and their content, delay or remove hosted content, and take technical and legal steps to keep users off the sites if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of our policies (for example, and without limitation, policies related to shill bidding, conducting off-site transactions, feedback manipulation, circumventing temporary or permanent suspensions or users who we believe are harassing our employees or other users). Additionally, we may, in appropriate circumstances and at our discretion, suspend or terminate accounts of users who may be repeat infringers of intellectual property rights of third parties. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a long time.
Purchase and Payment
You should carefully read the item detail page and review information such as price, option price etc. and terms and conditions for sales before purchasing an item. We take no responsibility and assume no liability for any loss or damages to a buyer arising from shipping information and/or payer information entered by the buyer or wrong remittance by the buyer in connection with the payment for the items purchased. We reserve the right to check whether a buyer is duly authorized to use certain payment method, and may suspend the transaction until such authorization is confirmed or cancel the relevant transaction where such confirmation is not available.
You may post reviews, comments, photos and other content; submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. The Company reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you are deemed to have granted the Company a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You are deemed to have granted the Company and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify the Company for all claims resulting from content you supply. The Company has the right but not the obligation to monitor and edit any activity or content. The Company takes no responsibility and assumes no liability for any content posted by you or any third party.
Parties other than the Company operate stores, provide services, sell products or list advertisement on this robotax, and robotax may link to sites of affiliated companies and certain other companies. The Company is not responsible for examining or evaluating, and does not warrant the products of such business or individual or the content of their web sites. The Company does not assume any responsibility or liability for the actions, product and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
You will indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures and employees), harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.
Limitation of Liability
THE USER SPECIFICALLY AGREES THAT THE COMPANY SHALL NOT BE RESPONSIBLE FOR UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, ANY MATERIAL OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED, OR ANY TRANSACTIONS ENTERED INTO THROUGH THIS WEBSITE. THE USER SPECIFICALLY AGREES THAT THE COMPANY IS NOT RESPONSIBLE OR LIABLE FOR ANY THREATENING, DEFAMATORY, OBSCENE, OFFENSIVE OR ILLEGAL CONTENT OR CONDUCT OF ANY OTHER PARTY OR ANY INFRINGEMENT OF ANOTHER'S RIGHTS, INCLUDING INTELLECTUAL PROPERTY RIGHTS. THE USER SPECIFICALLY AGREES THAT THE COMPANY IS NOT RESPONSIBLE FOR ANY CONTENT SENT USING THE COMMUNICATION SERVICES AND/OR INCLUDED IN THIS SITE BY ANY THIRD PARTY.
No agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this User Agreement. No agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended, exists or is created between the Company and any buyer or seller.
Except as explicitly stated otherwise, any legal notices shall be served on FORM BE SDN BHD via registered mail, to at Wisma Huazong, 7th Floor, 0.7KM Lebuhraya Sungai Besi, 43300 Seri Kembangan, Selangor, Malaysia or using the Contact Us form. (in the case of the Company) or to the email address you provide to us during the registration process (in your case). Notice shall be deemed given 72 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by mail to the address provided during the registration process. In such case, notice shall be deemed given 7 (Seven) working days after the date of mailing unless otherwise required by law.
Applicable Law and Jurisdiction
By visiting robotax, you agree that the laws of Malaysia, without regard to principles of conflict of laws, will govern this User Agreement and any dispute of any sort that might arise between you and the Company. The courts of Malaysia will have non-exclusive jurisdiction over any legal action or the proceedings against the Company arising out of, with respect to, or in connection with any disputes over this User Agreement and disputes between Users.
1) ACCEPTANCE OF TERMS AND CONDITIONS
BY USING THE SERVICE, YOU ARE INDICATING YOUR AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS CONTAINED IN THE AGREEMENTS.
2) PRODUCTS AND SERVICES
2.1 You agree to take particular care when providing us with our details and warrant that these details are accurate and complete at the time of redemption. Where applicable, you also warrant that the credit or debit card details that you provide are of your own credit or debit card and that you have sufficient funds to make the payment.
2.2 We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your redemption secure, but in the absence of negligence on your part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or redeeming from robotax.
2.3 If the Products are not available, we will inform you by email or phone call.
2.4 All risk in the Products or Services shall pass to you upon email.
3) CANCELLATION OF REDEMPTION
3.1 We may cancel a redemption if the product is not available for any reason. We will email to notify you if this is the case.
4) CONTENT AND LINKS
The Service may contain content supplied by third parties and links to internet sites maintained by third parties. robotax do not, in any respect, control such content or operate such third-party sites and do not guarantee the availability of any email from or links to third-party sites. Third-party content and links are included solely for the convenience of Users, and do not constitute any endorsement by robotax.
We take complaints very seriously and aim to respond to your complaints within 14 (Fourteen) working days. All complaints should be addressed to Customer Service.